Features
Everything you need. Nothing you don't.
Every screen was designed with hoteliers, for the front desk, the floor, management and accounting. Each person only sees what concerns them.
Calendar and bookings
The real-time calendar, shared by the whole team.
- Drag-and-drop stays
- Day, week and month views
- Rates, rate plans and restrictions
- Companies and negotiated rates
- Waiting list
- Reduced mobility and special requests
Front desk and guests
Fast arrivals and well-welcomed guests.
- Online pre-check-in
- Police registration forms
- Guest messages, ready-made templates
- Guest profile and history
- Automatic tourist tax
- Lost property
Invoicing and cash
Accurate accounts and obligations met, effortlessly.
- One folio per stay, extras in a tap
- Numbered invoices and credit notes
- Factur-X e-invoicing
- Daily, monthly and yearly closing
- Payments: card, cash, transfer
- Accounting and Excel exports
Housekeeping and maintenance
The floor and the front desk, finally in sync.
- Room assignment
- Mobile screen for the team
- Supervisor inspection
- Incidents and maintenance
- Minibar count
Distribution and payments
More bookings, collected more simply.
- Channel manager: Booking.com, Expedia, Hotelbeds…
- Synced rates and availability
- Payment links and deposits
- Card guarantees, no-shows
- Stripe or SumUp card terminal
- Refunds
Guest services
What makes the difference during the stay.
- Concierge and taxis
- Spa, treatments and appointments
- Minibar linked to stock
- Purchasing and stock
- Groups and events
- Receivables and reminders
Insights and AI
The right numbers, at the right time.
- HoIA Copilot: questions in plain language
- Morning brief
- Revenue Radar: occupancy alerts
- Autopilot: rules you set
- Activity reports
- API and webhooks
Team and security
Everyone has a role, every action is logged.
- Roles: front desk, supervisor, housekeeper, accounting, management
- Two-factor authentication
- Log of every action
- Several hotels, one account
- Offline mode
- Data hosted in France
AI that advises, never decides.
The HoIA Copilot answers the team's questions from the hotel's data, within each person's permissions. It changes nothing: you act. It runs on your own AI key, and no sensitive data (contact details, payments, ID documents) is ever sent to it.
How many arrivals tomorrow, and which ones haven't paid their deposit yet?
Your hotel deserves better than a spreadsheet.
Create your account in two minutes, import your rooms and bookings, and explore Hoia with your team.
14 days of Pro · no card required